Privacy Policy

Last Updated: May 16, 2025

At Sunnyside Mobile Home & RV Park, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sunnysidervparkpearsall.com or stay at our mobile home and RV park in Pearsall, Texas. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Information You Provide to Us

When you make reservations or inquiries about our mobile home park or RV sites, we may collect:

• Name, address, email address, and phone number
• Payment information and billing address
• Vehicle information, including license plate numbers
• Mobile home or RV information
• Dates of your planned stay or residency period
• Special requests or preferences related to your site
• Employment information (for rental applications)
• Pet information (if applicable)
• Emergency contact details
• References (for long-term residency applications)

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages viewed and time spent on our website
• Referring website or source
• Device information
• Location information
• Cookies and tracking technologies

1.3 Information from Third Parties

We may receive information about you from:

• Online booking platforms or housing directories
• Credit verification services (for rental applications)
• References from previous landlords or parks
• Employers (for income verification)
• Background check services (for long-term residents)

2. How We Use Your Information

Sunnyside Mobile Home & RV Park uses your information for the following purposes:

2.1 Provide Services

• Process site reservations, applications, and payments
• Facilitate check-in/check-out procedures
• Manage your stay or residency at our Pearsall park
• Provide utilities and amenities to your site
• Handle mail and package delivery for residents
• Address maintenance requests and concerns
• Communicate important information about your stay or residency

2.2 Business Operations

• Improve our facilities and services
• Analyze usage patterns to enhance website functionality
• Process payments and maintain accounting records
• Prevent fraud and ensure security at our park
• Manage relationships with residents and guests
• Comply with legal obligations and industry standards
• Respond to inquiries about availability and rates

2.3 Marketing and Communication

• Send reservation confirmations and stay reminders
• Share news, events, and special offers at our park
• Notify you about changes to our policies or services
• Request feedback about your experience at our Frio County mobile home and RV park
• Respond to reviews and testimonials
• Personalize your experience on our website

3. Information Sharing and Disclosure

Sunnyside Mobile Home & RV Park respects your privacy and shares your information only in limited circumstances:

3.1 Service Providers

We may share information with trusted third parties who assist us in operating our park and website, such as:

• Payment processors and financial institutions
• Reservation and property management software providers
• Website hosting and maintenance providers
• Email and communication services
• Utility companies (for site utilities)
• Background check and credit verification services
• Maintenance contractors (when necessary to provide services)

3.2 Legal Requirements

We may disclose information when legally required:

• To comply with applicable laws and regulations
• To respond to court orders, warrants, or legal process
• To protect the rights, property, or safety of our residents, guests, employees, or others
• To investigate potential violations of our Terms of Service or Residency Agreement

3.3 Business Transfers

If Sunnyside Mobile Home & RV Park is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

4. Your Choices and Rights

4.1 Access and Control

You have certain rights regarding your personal information:

• Access the personal information we maintain about you
• Update or correct inaccuracies in your information
• Request deletion of your information (subject to retention requirements)
• Opt-out of marketing communications

To exercise these rights, please contact our park management using the information provided in Section 8.

4.2 Cookie Settings

Most web browsers allow you to control cookies through browser settings. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may affect the functionality of our website.

4.3 Marketing Communications

You can opt-out of receiving marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting our park office directly with your request
• Updating your communication preferences online

5. Data Security

Sunnyside Mobile Home & RV Park implements reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Physical security of our park office and records
• Encryption of sensitive data
• Secure computer systems and networks
• Staff training on privacy and security practices
• Limited access to personal information

While we use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

Sunnyside Mobile Home & RV Park retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For long-term residents, we typically maintain records for the duration of your residency plus three years after your departure to comply with legal requirements and facilitate potential return visits. Short-term stay records and inquiries may be kept for shorter periods.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices at Sunnyside Mobile Home & RV Park, please contact us:

Sunnyside Mobile Home & RV Park
388 County Road 2013
Pearsall, TX 78061
Phone: (830) 251-6996
Email: sunnysideparkmanagement@gmail.com

9. Changes to this Privacy Policy

Sunnyside Mobile Home & RV Park may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our website or services after any modifications indicates your acceptance of the updated Privacy Policy.

10. California Privacy Rights & International Visitors

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us using the information in Section 8.

Our park and website are based in the United States. If you are visiting from other regions, please note that we may transfer, store, and process your information in countries other than your own. By providing us with your information, you consent to these transfers.